FAQS

I don't know how to use this product. What can I do?
1. Please subscribe to Youtube, there are many operation videos
2. Please check on the listing page
3. CONTACT US for help.
Why can't I check my order?
Dear customer, After you place an order, your mailbox will receive our order confirmation email. Then you can use the order number to check your order on our website.
Why haven't I received the logistics tracking number?
Dear customer, The logistics order number will be sent to the mailbox where you placed the order a few days after you place the order. If you still do not receive the email, please check whether the email account you filled in when placing the order is accurate.
Why has the logistics information not been updated?
Dear customer, It will take a while for logistics and information update in the system. Please wait patiently. We will also notify the logistics company to deliver your package as soon as possible.